
Step One
Choose online or talk to us
Compare eight brands with prices on every product page. Buy online, or send your audiogram for a personalised quote and $500 off a pair.
Compare hearing aid pricesAlready have a recent audiogram? Upload it with a quick photo of each ear, and Lachie will take $500 off a pair of hearing aids. It only takes about 2 minutes, with no obligation.
Lachie reviews everything within 24 hours.
We've sent a secure link to upload your audiogram and ear photos. Scan the code or use the link below.
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Hearing Services Program
If you hold a pension or DVA card, the government’s Hearing Services Program can cover a large part of your hearing aids, up to $1,120 on a pair ($560.20 per aid). Check your eligibility in a minute and Lachlan handles the paperwork.
An audiogram is the results chart from a standard hearing test. It maps the softest sounds you can hear across different pitches, for each ear, so it shows exactly where your hearing needs support. Any audiologist or hearing clinic can do the test, and most give you the audiogram to keep.
It is the single most useful thing you can give us. With your audiogram, Lachlan programs your hearing aids precisely to your hearing before they are posted, so they sound right from the first day.
No problem. Here are two easy ways to sort one out, then come back and upload it.
Along with your audiogram, we ask for one clear photo of each ear. It lets Lachlan check the shape of your ear and canal so your domes or moulds fit comfortably, and spot anything worth sorting first, like a build-up of wax, before your hearing aids arrive.
The photos are private, stored securely, and only ever seen by your audiologist.
Four steps from choosing a device to wearing it, all backed by Lachlan from start to finish. Learn more

Step One
Compare eight brands with prices on every product page. Buy online, or send your audiogram for a personalised quote and $500 off a pair.
Compare hearing aid prices
Step Two
Your hearing aids are programmed to your audiogram by Lachlan Smith, a Senior Clinical Audiologist with 15 years’ experience and over 10,000 patients fitted. Never a factory preset.
Meet your audiologist
Step Three
Before delivery, Lachlan guides you through wearing, pairing and cleaning on a one-to-one video call. Then you’ll get written instructions for Bluetooth pairing, charging and daily care, plus 24/7 support.
See the fitting process
Step Four
Most orders arrive within 7 days on free tracked shipping Australia-wide. Try them for 45 days with a full refund if returned, plus remote fine-tuning and a 3-year warranty.
Ask us a questionI purchased my hearing aid online late last year. I was a bit apprehensive about making such an important and expensive purchase without having the backup of a local clinic. I needn’t be worried.
Leigh Christensen, 3 months ago
I obtained a full auditory test from Lachlan after becoming quite dissatisfied with my previous specialist. New hearing aids were purchased and a series of small issues were effectively solved at short notice.
Bob Collins, 5 months ago
You will receive highly attentive professional service. This is my experience after 4 other audiologists. You will find Lachlan — the audiologist — is extremely patient and accommodating.
Mano Markovic, 3 months ago
Outstanding service again from Lachlan, looking after both my hearing needs and sight testing in one appointment. Nothing was too much trouble.
Payl Phillips, 5 months ago
Thank you for the assistance and helpful advice regarding my ear problem. I was seen quickly and everything was explained clearly.
Heather, 4 months ago
Lachlan is highly skilled, professional, and courteous. I particularly like that he is straight down the line, and displays old fashioned integrity. I highly recommend his services.
Robert Stanton, 2 years ago
Rated 4.9 / 5 based on 195 reviews. Showing our latest reviews.
Tracked delivery Australia-wide on every order.
Try your hearing aids at home, risk free.
Genuine premium devices, fully backed.
Programmed by Lachlan to your audiogram.
$500 new customer offer
Upload your audiogram and a quick photo of each ear. Lachie will review them within 24 hours.
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We've sent you a secure link to upload your audiogram and ear photos.
Sent to ·
Or scan this with your phone camera
You may be eligible for government support towards the cost of your hearing aids. Enter your details and our audiologist will check your eligibility, usually within 24 hours (allow up to 48).
Thanks. We've received your details. We usually confirm HSP eligibility within 24 hours (please allow up to 48). If you're eligible, we'll send you your personalised next steps before checkout. We'll let you know by SMS and email.